Team Swarm
At Bento Security, we are fanatical about our customer's technology operations. Part of our obsession is making sure that your information technology and security stacks operate seamlessly. As part of this commitment, our team, "Team Swarm," conducts thorough reviews of our client accounts. These reviews are designed to keep our team's knowledge-sharing at a maximum while we also provide valuable information to your team. This article outlines the purpose and value of each component in the Team Swarm review process.
Purpose of Team Swarm Reviews
The primary objectives of our Team Swarm reviews are:
Collaboration: Encourage teamwork and share knowledge among our experts to deliver the best possible service.
Customer Obsession: Focus on our clients' needs, ensuring their IT and security systems align with their business goals.
Assurance: Provide clients with peace of mind that their IT and security infrastructures are robust and well-managed.
Bento Cybersecurity Framework (BCSF)
Did you know we developed BENTO Cybersecurity Framework to align enterprise standards with realistic small business objectives? The cornerstone of all of our effort is outlined in https://bento.frontkb.com/en/articles/2154817 and https://bento.frontkb.com/en/articles/2286721.
Additional context:
Reasonable Information Security for Business: https://bento.frontkb.com/en/articles/2352641
Organizational Management: https://bento.frontkb.com/en/articles/2347073
Risk Management: https://bento.frontkb.com/en/articles/2347265
Component Driven Risk-Management: https://bento.frontkb.com/en/articles/2285633
Understanding your cybersecurity threat: https://bento.frontkb.com/en/articles/2286529
Growing a Positive Security Culture: https://bento.frontkb.com/en/articles/2348481
Checklist for IT Managers: https://bento.frontkb.com/en/articles/2352705
Components of the Review
1. Policy Awareness Training
Purpose: Ensure that all employees are aware of and understand the organization's IT and security policies.
Value: Enhances compliance and reduces the risk of policy violations.
More Info:
Training and Awareness: https://bento.frontkb.com/en/articles/2347713
User Awareness: https://bento.frontkb.com/en/articles/2291521
Planning for incidents, https://bento.frontkb.com/en/articles/2286977
Advising Users: https://bento.frontkb.com/en/articles/2264641
Personnel Security: https://bento.frontkb.com/en/articles/2287745
Incident Management: https://bento.frontkb.com/en/articles/2291969
Incident Response: https://bento.frontkb.com/en/articles/2346881
2. Security Awareness Training
Purpose: Provide ongoing education on security best practices, including courses and phishing testing.
Value: Empowers employees to recognize and respond to security threats, reducing the risk of breaches.
More info:
Growing your cybersecurity skills: https://bento.frontkb.com/en/articles/2286273
Training and Awareness: https://bento.frontkb.com/en/articles/2347713
User Awareness: https://bento.frontkb.com/en/articles/2291521
Phishing Simulations: https://bento.frontkb.com/en/articles/2349953
3. Integrated Cloud Email Security (ICES)
Purpose: Protect against phishing, spam, malware, anomalous behavior, and compromise in email and data storage.
Value: Safeguards sensitive information and ensures secure communication channels.
More Info:
Protect against phishing, malware, and fraud: https://bento.frontkb.com/en/articles/2258817
Protecting with AI driven technology: https://bento.frontkb.com/en/articles/2265857
Phishing attacks: defending your organization: https://bento.frontkb.com/en/articles/2349889
4. Data Loss Prevention (DLP) Technology
Purpose: Monitor and control data storage and collaboration tools such as Dropbox, SharePoint, Teams, and Slack.
Value: Prevents unauthorized data sharing and protects intellectual property.
More Info:
Asset Protection: https://bento.frontkb.com/en/articles/2287489
Data Management: https://bento.frontkb.com/en/articles/2346753
Built-in cloud services: https://bento.frontkb.com/en/articles/2264129
Using peripherals securely: https://bento.frontkb.com/en/articles/2264193
Secure sanitization of media: https://bento.frontkb.com/en/articles/2257409
Data Handling: https://bento.frontkb.com/en/articles/2257345
5. Managed Detection and Response (MDR) for Endpoint
Purpose: Ensure the health of Endpoint Detection and Response (EDR) on devices.
Value: Detects and mitigates endpoint threats, enhancing device security.
More Info:
Mitigating malware and ransomware: https://bento.frontkb.com/en/articles/2291009
6. MDR for M365/Google
Purpose: Capture and analyze anomalies within M365 and Google environments.
Value: Identifies and addresses potential security issues in cloud services.
7. Remote Monitoring and Management (RMM)
Purpose: Manage and maintain all laptops and desktops remotely.
Value: Ensures optimal performance and security of client devices.
More Info:
Operational Security: https://bento.frontkb.com/en/articles/2287681
Patches and updates: https://bento.frontkb.com/en/articles/2264449
Mobile Device Management: https://bento.frontkb.com/en/articles/2263809 and https://bento.frontkb.com/en/articles/2346945
8. Network Infrastructure Performance
Purpose: Assess the performance of firewalls, switches, and Wi-Fi networks.
Value: Maintains network reliability and security, preventing downtime and breaches.
More Info:
Protecting organizations from malicious content: https://bento.frontkb.com/en/articles/2265473
Virtual Private Networks: https://bento.frontkb.com/en/articles/2265153
9. Escalations
Purpose: Address any urgent or complex issues identified during the review.
Value: Ensures timely resolution of critical problems, minimizing impact on operations.
More Info:
Logging and Protective Monitoring: https://bento.frontkb.com/en/articles/2264513
Incident Categories: https://bento.frontkb.com/en/articles/2190337
10. Assurance Tasks
Purpose: Perform routine checks to verify that all systems and processes are functioning as expected.
Value: Provides clients with confidence in the stability and reliability of their IT infrastructure.
More Info:
Managing your responsibilities: https://bento.frontkb.com/en/articles/2352961
11. Billing Health
Purpose: Review and confirm the accuracy of billing and financial aspects.
Value: Ensures transparency and trust in our financial dealings with clients.
Holistic Review Approach
Beyond the technical assessments, we also take a comprehensive look at our clients' overall business context. This includes evaluating cybersecurity insurance, user awareness training approaches, and general security posture. By doing so, we not only address immediate concerns but also align our services with our clients' long-term goals and recent accomplishments.
TL;DR
Our Team Swarm reviews are a testament to our commitment to excellence and customer obsession. By systematically evaluating and enhancing each component of our clients' IT and security stacks, we provide unparalleled assurance and support. This holistic approach ensures that our clients' systems are not only secure but also aligned with their strategic objectives.
BENTO:GUIDES
This content was previously available using our proprietary publishing platform. In mid-2024 we decided to transfer all content to a knowledge-base for quick and easy reference. There is a lot article cleanup to do, and our team is in the process of updating all content. We appreciate your patience. The old site remains available via https://bento.frontkb.com/en.