Team Swarm

Edited

At Bento Security, we are fanatical about our customer's technology operations. Part of our obsession is making sure that your information technology and security stacks operate seamlessly. As part of this commitment, our team, "Team Swarm," conducts thorough reviews of our client accounts. These reviews are designed to keep our team's knowledge-sharing at a maximum while we also provide valuable information to your team. This article outlines the purpose and value of each component in the Team Swarm review process.

Purpose of Team Swarm Reviews

The primary objectives of our Team Swarm reviews are:

  1. Collaboration: Encourage teamwork and share knowledge among our experts to deliver the best possible service.

  2. Customer Obsession: Focus on our clients' needs, ensuring their IT and security systems align with their business goals.

  3. Assurance: Provide clients with peace of mind that their IT and security infrastructures are robust and well-managed.

Bento Cybersecurity Framework (BCSF)

Did you know we developed BENTO Cybersecurity Framework to align enterprise standards with realistic small business objectives? The cornerstone of all of our effort is outlined in https://bento.frontkb.com/en/articles/2154817 and https://bento.frontkb.com/en/articles/2286721.

Additional context:

Components of the Review

1. Policy Awareness Training

2. Security Awareness Training

3. Integrated Cloud Email Security (ICES)

4. Data Loss Prevention (DLP) Technology

5. Managed Detection and Response (MDR) for Endpoint

  • Purpose: Ensure the health of Endpoint Detection and Response (EDR) on devices.

  • Value: Detects and mitigates endpoint threats, enhancing device security.

  • More Info:

6. MDR for M365/Google

  • Purpose: Capture and analyze anomalies within M365 and Google environments.

  • Value: Identifies and addresses potential security issues in cloud services.

7. Remote Monitoring and Management (RMM)

8. Network Infrastructure Performance

9. Escalations

10. Assurance Tasks

  • Purpose: Perform routine checks to verify that all systems and processes are functioning as expected.

  • Value: Provides clients with confidence in the stability and reliability of their IT infrastructure.

  • More Info:

11. Billing Health

  • Purpose: Review and confirm the accuracy of billing and financial aspects.

  • Value: Ensures transparency and trust in our financial dealings with clients.

Holistic Review Approach

Beyond the technical assessments, we also take a comprehensive look at our clients' overall business context. This includes evaluating cybersecurity insurance, user awareness training approaches, and general security posture. By doing so, we not only address immediate concerns but also align our services with our clients' long-term goals and recent accomplishments.

TL;DR

Our Team Swarm reviews are a testament to our commitment to excellence and customer obsession. By systematically evaluating and enhancing each component of our clients' IT and security stacks, we provide unparalleled assurance and support. This holistic approach ensures that our clients' systems are not only secure but also aligned with their strategic objectives.

BENTO:GUIDES

This content was previously available using our proprietary publishing platform. In mid-2024 we decided to transfer all content to a knowledge-base for quick and easy reference. There is a lot article cleanup to do, and our team is in the process of updating all content. We appreciate your patience. The old site remains available via https://bento.frontkb.com/en.