Change Management
The purpose of this policy is to establish management direction and high-level objectives for the change management process. This policy guides the implementation of changes to reduce the impact on other tasks/projects as well as to mitigate associated risks such as:
Information being corrupted and/or destroyed
Adverse impact on other organizational processes
Computer performance being disrupted and/or degraded
Productivity losses being incurred
| Category | Sub-Category | Name | Activity |
|---|---|---|---|---|
Change Management | Change Management | Change Management Workflow | Change scope, change type, and roles and responsibilities are pre-established and control workflow; notification and approval requirements are also pre-established based on risk associated with change scope and type. | |
Change Management | Change Management | Change Approval | Prior to introducing changes into the production environment, approval from authorized personnel is required based on the following: • change description | |
Change Management | Segregation of | Segregation of | Changes to the production environment are implemented by authorized personnel. | |
Change Management | Change Communication | Communication of Maintenance and Downtime | Customer-impacting product and system changes are publicly communicated on the company website. |